Anatomy of a Desperate Wait: Passengers’ Emotions and Behavioral Reactions to the Service Recovery Deficiency for Delayed Flights by Airlines
Journal of Transportation and Logistics, ss.1-22, 2026 (TRDizin)
- Yayın Türü: Makale / Tam Makale
- Basım Tarihi: 2026
- Doi Numarası: 10.26650/jtl.2026.1820008
- Dergi Adı: Journal of Transportation and Logistics
- Derginin Tarandığı İndeksler: TR DİZİN (ULAKBİM)
- Sayfa Sayıları: ss.1-22
- İstanbul Kültür Üniversitesi Adresli: Evet